Product documentation
This site is the home for product documentation of the products developed by HSO and contains both the solutions for Microsoft Dynamics 365 for Finance and Operations and Microsoft Dynamics 365 Customer Engagement .
At this moment the documentation is not yet available for all products. It will be added in the following months. This overviews shows for which solutions the documentation is available. If you need more information about the solutions for which the documentation is not available yet, please contact us at innovationsupport@hso.com.
The Microsoft Dynamics 365 for Finance and Operations topics are form context aware. This means that a user has direct access from his form to those topics which are related to the form he is currently viewing.
When a user access the help (? Icon in the right top corner) the first tab Help shows the topics provided my Microsoft, the tab HSO Help shows the topics related to the installed HSO products.
| Product documentation | Status |
| HSO licensing configuration for Microsoft Dynamics 365 for Finance and Operations | Available |
| Advanced Warehouse Management | Available |
| Banking | Available |
| Batch Orchestration | Available |
| Business Rules and Blocking Reasons | Available |
| Assortment & Specials Management | In progress |
| Copy Released Product | Available |
| Customer Sites | Available |
| Inventory Insights | Available |
| Order Entry Optimization | In progress |
| Backorder Strategies | Available |
| Counter Sales | In progress |
| Planned Purchase Order Overview | Available |
| Price and Margin Management | In progress |
| Slim4 Integration | Available |
| Service Management | Available |
A similar option to show form context aware topics is not present from within the Microsoft Dynamics 365 Customer Engagement solutions.
| Product documentation | Status |
| HSO licensing configuration for Microsoft Dynamics 365 Customer Engagement | Available |
| Advanced Field Service | Available |
| Customer Engagement Essentials | Available |
| Customer Location | Available |
| Document Manager | In progress |
| Online Product Catalog | Scheduled |
| Tender Management | Available |