Business value

This topic describes the functional changes that have been developed in Microsoft Dynamics 365 Customer Engagement for the solution HSO Innovation Dynamics Customer Location.

 

Solution

Dynamics Customer Location is delivered as a managed solution by publisher HSO Innovation AG. The solution is dependent on 2 other solution from HSO Innovation:

• Dynamics License which controls the license validation of our intellectual property.
• Dynamics Customer Engagement Essentials which contains several generic components such as address and number sequence functionality

 

 

Features

Customer Location

• Customer Location
• Customer Location Group
• Customer Location Type
• Customer Location Structure Designer
• Default Location Account in Designer
• Address Location connected to Customer Location

  

Integration HSO Innovation solutions

Dynamics Customer Location is delivered together with 2 other solutions from HSO Innovation AG.

 

Dynamics License

The solution Dynamics License is always part of our solution and controls the license validation of our intellectual property.

For further explanation on how to request a license file, we refer to the topic HSO Innovation Licensing.

 

Dynamics Customer Engagement Essentials

The solution Dynamics Customer Engagement Essentials is always part of Dynamics Customer Location as well. The solution contains address location, number sequence functionality, contact salutation & addressing, auto capitalize names and some generic technical components that are re-used in other solutions.The solution requires a license in order to run correctly.

For further explanation on how to use the solution, we refer to the topic of Dynamics Customer Engagement Essentials.

 

Release notes

Feature	Introduced in version
Customer Location CustomerLocation Structure Designer Default Location Account Language support for English, German, French and Dutch	1.0

 

Feature	Introduced in version
Editing existing Customer Location structures via Designer Language support for Italian, Japanese and Chinese Compatible with Dynamics Customer Location 2.0 Compatible with Dynamics License 4.0 Model Driven App section Training (Documentation, Release Notes and Support)	2.0